Privacy policy

1. Introduction

This Privacy Policy describes how MUZZAÏ (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

Personal information: name, email address, phone number, shipping address, billing address.
Payment information: processed securely through third‑party payment providers.
Order information: products purchased, order history, preferences.
Technical information: IP address, browser type, device information, cookies, and analytics data.

We do not store full credit card details.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Send updates about your purchase
Improve website performance and user experience
Provide customer support
Detect and prevent fraud
Comply with legal obligations

4. Sharing Your Information

We may share your information with:

Payment processors
Shipping carriers
Service providers (analytics, hosting, email services)

We do not sell or rent your personal information.

5. Cookies & Tracking Technologies

We use cookies to:

Improve website performance
Remember your preferences
Analyze traffic and user behavior
Provide a personalized shopping experience

You may disable cookies in your browser settings if you prefer.

6. Data Protection & Security

We implement industry‑standard security measures to protect your personal information. However, no online transmission is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections
Request deletion
Restrict processing
Request a copy of your data
Withdraw consent

To exercise these rights, contact us at muzzaiofficial@gmail.com

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal and accounting requirements

9. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

We do not knowingly collect information from individuals under the age of 16. If you believe a minor has provided personal data, contact us so we can remove it.